Question 1

How do I get my Group onto Hey?

Accepted Answer

It's not always easy to get your group to switch to a new app. Here are a few ideas from other Hey users that they've found work:
1. As Captain/Organizer, tell them how much work it is for you to manage the team in chat/email, other tools and you are switching to Hey to streamline group communication,  tracking RSVPs and reduce your workload.  Impress upon them that everyone needs to switch for this to work.
2. Tell them to turn notifications "ON".
3. Tell them to put the app on the home screen of the phone so they can see unread badge count
4. Send a follow up communication to those that have not yet joined the group letting them know that most of the group has made the switch and you're just waiting on them. Follow up with laggards individually.

Hopefully this worked!! If you have any other tips please let us know at contact@heygroup.com!! (contact@heygroup.com!!)

Question 2

How is content on Hey moderated?

Accepted Answer

At Hey, we're providing a mobile app where you can connect with your groups through in-person events and online chat. We believe by being more connected you and your community will be stronger, happier and healthier.
 
We strive to make sure that everyone feels welcome.
 
We expect everyone on Hey to conduct themselves in a way that is safe, respectful and inclusive of others. We expect the content and experiences shared through Hey to be authentic, useful and healthy for your group, and always stay within and compliant with the local governing law.
 
However, if you do feel that there has been a breach of the Hey Community Rules, then we offer the following tools and services as support:
 
 • Contact your group or event organizer. Organizers are responsible for enforcing the HeyGroup Community Rules, and they have tools they can use to address the issue directly. 
 • Flag content for review and action by the HeyGroup team
    • In the chat channel for a group or an event, you can select the message you wish to flag by clicking and holding the message in breach, and then selecting "Flag Message" from the menu that appears. A member of the Hey team will respond to you with the outcome of the review with 5 business days.

Question 3

Who is Hey for?

Accepted Answer

If you're fed up with group chats (SMS, Whatsapp, Groupme) or clunky outdated tools like Teamsnap,  for getting your group organized then Hey is perfect for you.  Just create your group, invite your friends and you're done.  Everyone has access to chat, creating/RSVPing to events, and notifications

Question 4

Why use Hey?

Accepted Answer

Hey makes group coordination easy.  We are a fun, easy to use app for Chat + Events.  We support all kinds of Events  such as recurring, min/max # of people and  availability management. You can also invite a subset of your group to an event or add people in "waves". We take security seriously - all groups are private (you can even approve each member if you want), we don't sell your data, and there are no ads. You can invite people to the group from contacts or from a link that you can share on any platform.

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